Gift Box Personalisation

We offer personalised gold foiled labels on our beautiful gift boxes. We can add a name, message or date to bespoke requests. 

The price is for gold foiling on one label for one box only.

Please add the message in the "additional notes" section at checkout or send us an email at hello@heating-and-plumbing.com with your requirements.

Orders are usually ready in 5-7 business days, but message us if this is urgent and we will do our best to make it happen in your time frame.  

Each made-to-order item is unique and is a final sale and cannot be returned or exchanged. Once placed, orders cannot be cancelled. 

Craftsmanship, Local Production & Beautiful Materials define our manufacturing ethos.

Over 90% of our collection is made in the British Isles. We work with local mills, small workshops and skilled craftsmen to produce beautifully made lifestyle accessories.

We can add a handwritten card to your purchase.

Select from one of these beautiful fine art cards, and make sure to add your message to the "additional comments" section at checkout. We will include your card with the package and make sure that the packing list doesn't show the value of your gift.

We can embroider monograms on our picnic blankets & home throws.

Accessories from our Cashmere collection come in a beautiful gift box which can be tailored with a date, family surname, a brand name or a short message in gold foiling .

Our leather workshop can also emboss a name, date or a special text or logo on the leather straps of our picnic blankets and champagne buckets.

See more information here or don't hesitate to send us an email, if you have a specific request.

• UK standard shipping: £5.75
Next Business Day (GB only, order by 12pm Mon-Fri): £12.90
• EU Standard shipping: £17.50
• USA Standard shipping: £35.00
• International Shipping: £35.00

We ship worldwide via UPS, with Royal Mail as a trusty backup.

• UK mainland: typically delivered in 1-2 business days
North America & Europe: usually arrives within 4 business days

You can find full details in our Shipping Terms & Brexit Section.

Returns




We hope you fall in love at first sight — but if not, no hard feelings.




You can return any item within 60 days of receiving your order, as long as it’s unused and in its original condition.




Want to swap for something else? UK exchanges are on us, or we’re happy to offer store credit if you’re still deciding.




As a small (but mighty) independent brand, we don’t offer free returns — return postage is your responsibility — but we promise to keep it as painless as possible.




Got it as a gift? Just let us know — we’ll help you sort it.

More details are available in our Returns Policy.




Still have a question? Contact us here.