We ship worldwide. If our system doesn't recognise your destination, please kindly contact us via email and we will process your order manually after checking the shipping costs to your destination. Note that there are restrictions on some products, and some items cannot be shipped to international destinations.
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. Our shipping fees don't include local import duties or customs outside of UK and which vary from country to country.
We ship via UPS to the UK and most international destinations and sometimes use Royal Mail as an alternative.
Packages to mainland UK are usually delivered in 1-2 business days. Packages to North America & Europe are usually delivered in 4 business days.
Shipping to the EU is now back to being a smooth process, but if you are a European customer, who has fallen in love with our collection, please keep in mind that on receipt of your parcel, you will now be required to pay your local VAT plus a small admin fee from the shipping company upon delivery.
We are working on solutions to ship to Europe from a European location. In the meantime, sign up to our EU newsletter to enjoy 20% OFF to compensate for your local VAT collection.
Feel free to contact us if you want us to assess the charges before placing your order.
Please note that if a parcel is refused because of customs and VAT charges, most shipping companies systematically send the shipments for destruction, so if you have any questions about ordering from the EU, please contact us via email before placing your order at: firstname.lastname@example.org and we will do our best to clarify the new process.