IF YOU HAVE ANY QUESTIONS, PLEASE GET IN TOUCH HERE.

 

We ship worldwide. If our system doesn't recognise your destination, please kindly contact us via email and we will process your order manually after checking the shipping costs to your destination. Note that there are restrictions on some products, and some items cannot be shipped to international destinations.

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. Our shipping fees don't include local import duties or customs outside of UK and which vary from country to country. 

We ship via DPD to the UK and via UPS to most international destinations and sometimes use Royal Mail as an alternative. 

Packages to mainland UK are usually delivered in 1-2 business days. Packages to North America & Europe are usually delivered in 4 business days.

FREE SHIPPING TO UK (excluding NI & Islands) ON ALL ORDERS ABOVE £100.
UK standard shipping : £5.75
Next Business Day Delivery (GB only / Order by 12pm Monday to Friday) : £12.90
Standard shipping to EU countries : £17.50
Standard shipping to the USA : £25.00
Standard International Shipping : £35.00

 

Post-Brexit Shipping Information

If you are a European customer, who has fallen in love with our collection, please keep in mind that on receipt of your parcel, you will now be required to pay your local VAT plus a small admin fee from the shipping company upon delivery. Unfortunately, all of this is beyond our control and decided by the local governments.

Shipping to the EU is now back to being a smooth process and we have decided to keep the ordering system in place as most of our customers are ready to cover theses charges.

Please note that if a parcel is refused because of customs and VAT charges, most shipping companies systematically send the shipments for destruction, so if you have any questions about ordering from the EU, please contact us via email before placing your order at: hello@heating-and-plumbing.com and we will do our best to clarify the new process.

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