FAQ
You will find below some of our most frequently asked questions. If you have any other questions, do not hesitate to get in touch at: hello@heating-and-plumbing.com
No, we are making the majority of our accessories locally in the British Isles. Even our leather belts are made in a London workshop. The remaining (some of our dress socks and our Champagne buckets) are made in France.
Using the highest quality materials from Italy, Japan & British Isles, the umbrellas are made and hand finished in London.
Don't you just love it! We like to create things that are a little off the usual run. Hence we created a brand that has a strong sense of British tongue-in-cheek humour! You can discover our full store here.
From the very start we were very keen to keep things local where possible. Working with local workshops and mills to ensure that our products have all the material value that we admire and feel is essential.
Yes we do. We love to make things a little extra special for you. Please see here for further details.
Yes certainly! Our community of lovely customers over time have left us great review on our Trust Pilot. You can access this here.
The pure new wool picnic blankets can be washed on a cold wool cycle without spinning, with a wool specific detergent. No tumble drying. The blanket should ideally be dried flat, immediately after the wash.
Alpaca / Merino & Cashmeres should be dry cleaned professionally.
The outer pure new wool covers can be washed on a cold wool cycle without a spin cycle, with wool specific detergent. Do not tumble dry.
The inner pad should first be removed.
This is normal wear and tear, especially on parts that experience most friction and is not a fault in the production of the blanket. A lint roller can be used gently from time to time to remove the fibres off the surface.
Please see our detailed article here. If you need further help in making a selection, we will be happy to help you.
Our 100% Cashmere is the softest ever!
Yes, we would love to! If you send us a photo of the sofa, wall colour or a little about your style, we will send you some ideas.
Yes, we certainly do! Our products are shipped to far off destination. You can discover more information here.
Let’s talk about it! Please get in touch with us.
If you have any other questions, don't hesitate to
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